One thing we want to make sure that we get right with Patchwork is the terminology the system uses. Nothing in the Patchwork system should be complicated to understand, and we want to make the system feel like the rest of the web in terms of its simplicity and design.
So, is there any text in the Patchwork system so far that has confused you when you’ve read it?
At the moment, the system talks about practitioners as ‘agents’ and the organisations they work for as ‘agencies’. Do these terms make sense? Are we best talking about the people you work with and support as ‘clients’?
Do leave us a comment below to let us know your thoughts, or email firstname.lastname@example.org